Shipping Policy

Effective Date: June 7, 2026

At David Morrison Books, we are committed to getting your books to you quickly, safely, and affordably. This Shipping Policy outlines our shipping methods, delivery timelines, processing procedures, and what to expect when you place an order with us.

Overview
We offer FREE standard shipping on all orders shipped within the United States. There are no minimum purchase requirements – every order, regardless of size, qualifies for complimentary shipping. We partner with trusted carriers to ensure your books arrive in excellent condition.

Shipping Options & Delivery Timelines

Order Processing
Once you complete your purchase, your order enters our fulfillment queue. Here is what happens next:

– Processing Time: All orders are processed within 1-2 business days (Monday through Friday, excluding federal holidays)
– Order Cutoff: Orders placed before 2:00 PM PT on business days will begin processing the same day. Orders placed after 2:00 PM PT or on weekends/holidays will be processed the next business day
– Shipping Confirmation: Once your order ships, you will receive an email with tracking information so you can monitor your package in real-time

Shipping Destinations
At this time, we ship exclusively within the United States. We are actively exploring options to expand our shipping services to additional countries in the future. If you are located outside our current shipping zone, please contact us at info@davidmorrisonbooks.com to discuss potential alternatives.

Tracking Your Order
All orders include tracking information, which will be sent to you via email once your package has shipped. You can use this tracking number to:

– Monitor your package location in real-time
– See estimated delivery dates
– Confirm successful delivery
– Identify any delays or exceptions

If you do not receive tracking information within 1-2 business days of placing your order, please check your spam/junk folder or contact us at info@davidmorrisonbooks.com.

Delivery Issues

Lost or Missing Packages
If your package shows as delivered but you have not received it:
– Check with household members or neighbors
– Look around your delivery location (porch, mailbox, etc.)
– Wait 24-48 hours (sometimes packages are marked delivered early)
– Contact us at info@davidmorrisonbooks.com if still missing

We will work with the carrier to locate your package. If it cannot be found, we will issue a replacement or full refund at no additional cost to you.

Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery. We will need:
– Your order number
– Clear photos of the damaged item(s)
– Photos of the packaging (if possible)
– Brief description of the damage

Email this information to info@davidmorrisonbooks.com, and we will review your case. Approved claims will receive a replacement, refund, or store credit as appropriate.

Shipping Partners
We partner with USPS and UPS, trusted national carriers known for reliable service and careful handling.

International Shipping
We currently do not offer international shipping. We are evaluating options for expanding to Canada and other countries. Please check back in the future for updates.

Address Changes
If you need to change your shipping address, contact us immediately at info@davidmorrisonbooks.com. We can update your address if your order has not yet been shipped.

Questions?
If you have questions about shipping, delivery times, or tracking, please contact our customer service team. We are here to help!

Company Information
Business Name: David Morrison Books
Address: 1420 SE 37th Ave, Portland, OR 97214, United States
Email: info@davidmorrisonbooks.com
Phone: +1 503-236-8601

Customer Service Opening Hours:
Monday-Friday: 9:00 AM – 5:00 PM
Saturday-Sunday: Closed
Time Zone: Pacific Time (PT)

Response Time: We respond within 1 business day